1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

  • Name
  • Email address
  • Telephone number
  • Reservation information
  • Event inquiry information
  • Communications submitted through contact forms
  • Any other information you choose to provide

Non-Personal Information

We may automatically collect certain information, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Referring URLs
  • Pages visited
  • Time spent on the Website
  • Website interaction data

2. How We Collect Information

We collect information when you:

  • Submit a reservation request
  • Complete a contact form
  • Submit an event inquiry
  • Subscribe to communications
  • Contact us directly
  • Browse and interact with the Website

3. How We Use Information

We may use collected information to:

  • Respond to inquiries
  • Process reservations and event requests
  • Communicate with you
  • Improve the Website and services
  • Analyze Website performance
  • Detect and prevent fraud or misuse
  • Comply with legal obligations

We do not sell your personal information.

4. Sharing Information

We may share information with trusted service providers that assist with:

  • Website hosting
  • Reservation management
  • Analytics services
  • Marketing and communications
  • Technical support

We may also disclose information:

  • To comply with legal requirements
  • To protect our rights or property
  • In connection with a merger, acquisition, or business transfer

5. Cookies and Tracking Technologies

The Website may use cookies and similar technologies to:

  • Remember user preferences
  • Improve Website functionality
  • Analyze Website traffic
  • Measure marketing effectiveness

Third-party services such as Google Analytics may also use cookies and tracking technologies.

You may control cookies through your browser settings.

6. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or electronic storage is completely secure.

7. Third-Party Websites

The Website may contain links to third-party websites. We are not responsible for the privacy practices or content of third-party websites.

8. Children’s Privacy

The Website is not directed toward children under the age of 13. We do not knowingly collect personal information from children.

9. Your Rights

Depending on applicable law, you may have the right to:

  • Request access to your information
  • Request correction of inaccurate information
  • Request deletion of personal information
  • Opt out of certain communications

To exercise these rights, contact us using the information below.

10. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

11. Contact Information

The Urban StillHouse
2232 5thAvenue South
St. Petersburg, FL 33712

Email: [email protected]

Website: https://www.theurbanstillhouse.com/